Q: How will I know my transaction was successful?
A: Each time you make a transfer or bill payment, we'll send a text message to the device you specified when you enrolled for Mobile Banking. Check your transaction history if you do not receive this confirmation.
Q: How far back will my transaction history go?
A: You can view 15 days' worth of transaction history with Mobile Banking.
Q: What if I lose my mobile device or buy a new one?
A: Banking data is never stored on your mobile device. If you change your phone number and/or wireless carrier, log into your account and update your information on the Options > Mobile Settings page.
Q: How do I disenroll from Mobile Banking?
A: Log into your account and select Options > Mobile Settings. Deselect Activate Mobile Banking Access and click Submit.
